Policies

We always consider our clients and members’ best interests. If you have any issues, you can always reach us at [email protected].

Fulfillment Policies

  • Refund policy: Contact us within 7 days of your purchase, and you will get a full refund.
  • Delivery policy: Members will instantly access the content after their purchase. A design retainer client will have their design delivered in 1-2 business days, depending on the scope of the tasks. More information about the retainer is here.
  • Return policy: Our services are digital. We do not sell physical goods.
  • Cancellation policy: You can manage your subscription from your Stripe customer portal, easily pause or cancel your subscription, view previous invoices, and securely update your payment methods.

You can also read our Privacy Policy.